FictFact's Freqently Asked Questions

Profile
Next Book List
Series/Authors/Books
Lists
Contacts
General
Profile
How do I change my profile image?
  1. Click on Edit Preferences in the Profile menu.
  2. Click "Upload Image" under your existing image
  3. Upload a new .jpg, .gif, or .png image under 1MB.
  4. Click "Save Changes"
How can I change my password?
  1. Click on Edit Preferences in the Profile menu.
  2. Click "Change Password"
  3. You will be asked for your current password
  4. Enter a new password
  5. Confirm new password
  6. Click "Change Password"
How can I change my profile to public or private?
  1. Click on Edit Preferences in the Profile menu.
  2. Change your "Profile Privacy" to desired level.
  3. Click "Save Settings"
  4. Note: If you change your profile from private to public, you must also change any lists to public if you want to share them (Including your ALL list).
How do I change my email?
  1. Click on Edit Preferences in the Profile menu.
  2. Change your "Email" in the email text box.
  3. Click "Save Settings"
How do I validate my email?
  1. Click on Edit Preferences in the Profile menu.
  2. Click on "validate" next to your email address.
  3. Check your email for a message from us.
  4. Click on the link in that email to confirm.
Why should I validate my email?
We are asking users to validate their email address to help provide better support. We want to make sure we are able to communicate important messages as well as look up your account information if you need help. Plus, the weekly email updates about your series and authors is one of our most popular features. We don't want you to miss out if you opt in!
Next Book List
What is my Next Book List?
Select which series you are interested in and which books you've read. A custom "next book" queue is automatically created for you. This list contains the next book in each series. This way, you'll never read a series out of order again!
How can I change which next books show up in the top ten?
  1. Click on "Next Book List" in the Profile menu
  2. Click and drag each series to the desired position in your top 10.
  3. You can also hover over the right part of the list and choose "Move to top of next book list" from the options.
How do I remove a series from my Next Book List?
  1. Click on "Next Book List" in the Profile menu
  2. Hover over the series and then choose "Remove from next book list" from the options.
  3. This can be undone by going to the series and then clicking "Include in Next Book List" in the menu next to "Following".
  4. Note: You will still get emails about this series when new books are added and books are released.
Why is a series missing from my Next Book List?
Most likely, you selected "Remove from next book list" as some point. Here are the steps to add it back.
  1. Go to the series detail page for that series.
  2. In the menu options next to "Following" and click "Include in Next Book List"
Series/Authors/Books
How do I follow a series?
First, make sure you are logged in. We series "Follow" buttons throughout the site:
  1. On the left column of the Browse by Series section of our site.
  2. At the top right of any series detail page.
  3. Next to the series name on the Author's page.
  4. On the Most Popular Series page
How do I Unfollow a series?
  1. Go to the main series page
  2. Click on the small arrow next to the large green "following" button.
  3. Click on the "x unfollow series" menu option.
How do I mark a book as read?
There are three places to mark books as read
  1. From your next book list, you can mark the book as read and your list will automatically update.
  2. Go to the book details page and click the "Mark as Read" link on the top left.
  3. Go to the series page and click "Mark as Read" next to each book name.
  4. From the series page, you can all mark all books as read by using the menu next to the Follow/Following button.
What if I don't see one of my series or authors?

We are constantly adding new authors and series from user suggestions and would love to know if you notice any we are missing.

Missing books: Please go to the series page, and at the bottom of the book list, click on "Is this series missing a book?" link. That will take you to a form to submit the book to be added.

Missing series: Please go to the author page, and at the bottom of the book list, click on "Is this author missing a series?" link.

Missing author: Please go to the new author request page to fill out a request.

Lists
How do I add a new list?
  1. Click on "Profile"
  2. On the right hand side, click on the "Add List" button.
  3. Enter a Name, Description, and privacy setting
  4. Click "Save"
  5. You will be redirected to the list edit page where you can make changes and add series.
How do I add series to my list?
There are two ways to add series from the list.
  1. From the list page, click "Edit"
    • Then in the "Add Series to List:" text box, you can select from all of the series you are following
  2. From the series detail page, on the right hand side, under tags, you can see all of the lists the series is currently a part of.
    • Click "edit"
    • Select the checkbox next to the lists you would like to add it to.
    • Click "done" to close the checkboxe list.
How do I change my list to public or private?
  1. From the list page, click "Edit"
  2. There is a radio button for public or private
  3. Click "save" to update.
Contacts
How do I add or remove contacts?
  1. If you visit a public profile page of a friend, there is an "Add Contact" or "Remove Contact" link on the top right.
How do I find contacts?
  1. Login to FictFact
  2. Click on Search for Contacts in the Contact menu.
  3. You can search by First and Last Name or by email address. Only users who have indicated they want their profile to be public will show up in the list.
General
How can I support FictFact?
  1. Visit our Support Us page for details.
Can I advertise on FictFact?
  1. Yes you can! We have many advertising options available. Contact us or buy one of our ad slots on BuySellAds.